An engaging program is set to meet individual needs implemented in an atmosphere of mutual respect and encouragement. Each child is treated as a unique individual, and each situation is handled on an individual basis. This reduces the number of possible behaviour problems. 

We take the time for training, so children know what the expectations are. We emphasize responsibility and teaching children new ways to behave. We ensure children know what the natural and logical results of not following expectations are. We focus on solutions rather than consequences or blame. Children are aware of their guidelines, and the staff are consistent in enforcing them.

Routines give children a sense of order and security, and changes to the routine are communicated in advance whenever possible. 

Positive behaviour is encouraged and reinforced. The focus is on teaching valuable life skills and creating effective long-term solutions. 

Children may need to be redirected to a more appropriate activity for a cooling-off period. (This is not a “time out,” but instead redirecting the child to another activity.) Once a child has had a chance to regulate, we will discuss solutions with them. We communicate and reason and help the children to solve their problems. Educators will validate and label the children’s feelings and work together with the child to solve problems at a developmentally appropriate level.

We never physical force or verbal abuse when dealing with the children. Discussion and redirection is the first strategy. If the behaviour is a concern, the classroom may need support and observations and documentation may occur. This information is used to develop behaviour plans. Behaviour goals and solutions may need to be discussed with the family.

The child guidance policy is communicated to the parents, and the parents receive a copy. 

The guidance policy is communicated to the staff members, and the staff receive a copy and sign that they will abide by the policy. 

The guidance policy is communicated to student volunteers, and the volunteers receive a copy and sign that they will abide by the policy. 

The guidance policy is implemented with all children to ensure consistent, predictable guidance from their educators. 

We ensure that any child disciplinary action taken is reasonable in the circumstances. We do not inflict or cause to be inflicted any form of physical punishment, verbal or physical degradation or emotional deprivation. We do not deny or threaten to deny any basic necessity or use or permit the use of any form of physical restraint, confinement or isolation.

All parents receive a copy of the policy in the information book. The guidance policy is discussed with the parent at the time, and the parent then signs a registration contract stating they have received, read and understood the policy.

All staff and volunteers are required to read, understand and implement the guidance policy. After doing so, team members must sign documentation stating that their position is conditional upon the agreement of these terms. Team members are orientated and monitored on an ongoing basis by the Director and the Assistant Director.